FAQ

Soulful Materials & Nature

What makes your leather bags so unique and sustainable?

Our bags are crafted using leftover leather hides from factory collections. We work with full, high-grade remnant hides giving gorgeous, leftover leather a second life. This conscious choice honors nature while ensuring your bag is made from rich, velvety leather built to age gracefully.

Are the crystals authentic, and why use cabochons?

100% natural and hand-picked. We work exclusively with smooth, polished cabochons to let the gem’s natural energy and inner patterns shine through seamlessly. The smooth surface sits softly against your skin, beautifully hugged by our intricate macramé knotting.

Is micro-macramé durable enough for daily wear?

Beyond durable! Woven with high-grade, water-resistant waxed cord, your macramé pieces are built to wander with you. While the cords love light adventures, we suggest taking your jewelry off before salt-water dips or hot showers to keep the crystal’s luster pure.

One-of-a-Kind Magic & Custom Pieces

Will I receive the exact piece pictured on the site?

Yes, absolutely! Every single item is a unique work of art, so we photograph each creation individually. The exact cabochon stone and leather piece you fall in love with online is the exact item that will be lovingly packed for you.

Can I request a custom piece made just for me?

We love co-creating custom magic! Because bespoke pieces are hand-knotted with intention from scratch, custom orders take 2 to 4 weeks to craft before heading your way.

Shipping & Journeys

When will my treasures ship out?

All orders are sent on their journey every Wednesday. When love for our creations is high, we run extra shipping days during the week! Processing can take up to 10 days during peak holiday seasons.

How long does delivery take?

Every package is sent with tracked shipping via CTT (Correios de Portugal):

                       Portugal: 1 to 2 business days

                       Europe: 3 to 7 business days

                       USA & Rest of the World: 7 to 15 business days

                      (Postal delays around holidays can sometimes happen on the road, which is outside our control).

                       Is there a fast shipping option for US orders?

                     Yes! For US wanderers, we offer an express option via UPS that takes up to 7 business days (signature required upon arrival).